Junior Support Engineer 1st 2nd Line Support Helpdesk Urgent (Chelsea, SW3)



Company Conosco Job Location Chelsea London SW3 Salary ?16000 22000 per annum depending on experience Job Description Vacancy Description We have an exciting opportunity for a junior desktop and server support engineers to join the support team in our vibrant fast growing company. We are an &quot outsourced It department&quot for Smes with a blue-chip client list including high-street brands financial institutions and multinational companies. We supply and maintain a complete range of It equipment and services working to demanding fixed-price contracts with best-of-breed tools.We succeed by standardising and automating then applying intelligent engineers to what remains. We invest heavily in R&amp D and combine the cutting-edge with reliable professionalism. The right candidate will gain great experience across a wide range of software and hardware and will have the potential to progress swiftly within the company as we always aim to promote internally. You will be working on the frontline of the Support Desk but this is a very technical team so you will have the opportunity to gain experience troubleshooting a wide range of issues. You may also get the opportunity to work on client sites from time to time or on short term placements. We are looking for candidates with strong technical skills excellent telephone manner and a willingness to put the customer first. You should be able to demonstrate the ability to support the following desktops and laptops running Windows Xp Windows Server 2003 Exchange Active Directory Lan Dsl and general networking You must have recent experience of working in an It Support environment or else your application will not be considered. It would be advantageous if you can demonstrate experience in any of the following Working on a helpdesk to an Sla Use of remote tools for support Cisco support Group Policy administration Voip support Windows Vista Mac support. You must also live within a commutable range of Chelsea (nearest tube is Fulham Broadway) and be able to speak and write English fluently and clearly.

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